Spotify says it's fixing the bug that caused Premium users to hear ads | TechCrunch
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Spotify has acknowledged an issue that's causing some of its paid Premium subscribers to encounter ads when trying to play music. In an X post published

Spotify has acknowledged an issue that’s causing some of its paid Premium subscribers to encounter ads when trying to play music. In an X post published on Thursday by Spotify’s customer service account, the company said it’s looking into the problem and linked to its Community website where the issue has been documented by users over the past four weeks.

    • Khrux@ttrpg.networkEnglish
      3·
      3 days ago

      Someone in my work had this happen to them, but it was the “sick of ads? Pay for premium” advent.

      It could still be part of a deliberate action but that must be the worst advert to try to sneak ads in.

  • JordanZ@lemmy.worldEnglish
    4·
    3 days ago

    I gave up Spotify when they just wouldn’t stop trying to shove podcasts down my throat. It’s essentially ads for their own sponsored content they paid millions for that I have zero interest in. It just kept getting worse like the full screen pop ups for ‘recommendations’ based on their interests…not mine. So glad I didn’t have to deal with this too.

  • stoy@lemmy.zipEnglish
    4·
    3 days ago

    Ok, so they have taken four weeks to even acknowledge this issue, to me this signal that this was more of a test to see how receptive paying users would be to hear ads.

    So they will set the $premium_ad_frequency variable to 0 in a day or two while they “fix” the issue.

  • numbermess@fedia.io
    2·
    3 days ago

    It’d be a lot cooler if they got rid of that god damn tooltip that has said “listen on your speaker” for 10 years. I’m not sure if they know this but they make a music application that produces sounds waves that already come out of speakers. If it didn’t then I wouldn’t be able to hear it.