Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

  • thorbot@lemmy.world
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    1 year ago

    It’s really sad how dirty most companies seem to be doing the consumers when you’ve got Apple still pushing support for 6 year old phones. At least one company sets the standard. Now, can we get a Linux device that is a clone of the Surface Duo and has security updates for 5 years? Please?

    • Schlubbins@lemmy.world
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      1 year ago

      Yeah, great standard setting by apple, supporting their users by intentionally slowing down their phones to encourage them to buy new ones.

      Is the standard to attract class action lawsuits?

      • menningeer@sh.itjust.works
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        1 year ago

        Typical misinformation. The lawsuits that worked are for Apple not informing people, not because Apple slowed down the phones. The ones that have been about the slowing down have either lost or been thrown out.

        Also, your logic doesn’t make any sense. Are you saying that a slow phone is more likely to encourage someone to buy a new phone versus a phone that constantly dies at random times?

        And if you wanted your phone back to full speed, all you had to do was replace your worn out battery. That seems like a dumb way to upsell someone on a phone if they can pay $100 for a new battery and have their phone back to full speed.

    • SpaceNoodle@lemmy.world
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      1 year ago

      I stopped using the iPhone when Apple’s “support” involved rendering my 4S unusable. They set a standard, but it’s not consumer-friendly.

    • 601error@lemmy.ca
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      1 year ago

      I’m not even an Apple fan. If Android had the product support longevity and privacy of iOS, I’d consider it. But nope, we get disposable products and an icky privacy history. I wouldn’t call Apple great in either category. AFAIK there are no smartphone manufacturers who are.