- cross-posted to:
- technology@lemmy.world
- cross-posted to:
- technology@lemmy.world
In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.
In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.
I disagree and personally never once in my whole life reaching support for buying, reserving, trading, returning, recovering, or any finisning any deal has an AI’s generic irrelevent response helped me. I had to have a real human step in to do it otherwise I’d know how. 2nd of all I can’t blame an AI if it made a mistake, then it would be mine, but support employees are held accountable and communications records are there. This hapened to me and cost me thousands buying, reserving and trading online.