Welcome to the Melbourne Community Daily Discussion Thread.
Hallelujah. I can taste my food and my drink. Let us all rejoice. Cheers everybody 🍺
Hooray cheers!
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Cheers m8 🍻
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I went down the street. I haven’t been out of the house since Monday last week. I haven’t touched my weights in 2 weeks. I am tired but I’m still alive. That’s my grumble for the day. See youse at beer o’clock.
The first of my raspberries is starting to turn red. I need to get my bags done to cover them ASAP.
Mum watches the news religiously and informed me that amidst Gaza and Hamas and everything, mushroom lady’s arrest also made it to BBC World News here in Singapore. …bet you any such wild revenge story in India or Nigeria wouldn’t make it but anyway.
I reckon the bbc just gloms onto ANYTHING that shows Aust as dangerous. It’s their petty revenge for us clobbering them at cricket over the years.
It’s Imperialism. n/k
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The man and I have made a whole $1.30 in tonight’s pocket money. Not a bad effort.
I’d really like one of those robo vacs but little dog would take it as a personal challenge to destroy it. Then I thought if I put a balloon on it, he might just leave it alone because he don’t like balloons.
As BOM said, the weather up in Yarrawonga is bloody spectacular! 28 & blue skies. Looks like the Murray is the place to be.
Also, I think my new car was designed for the Hume Fwy. What an absolute pleasure it was to drive up here.
So, my work has bought in a new call centre manager, to help us re-structure how KPIs are reported, ensure coverage on the phones, etc etc. The business wants to grow so this guy is here to provide his experience and expertise to help.
One of the issues is missed or lost calls; a call will bounce between us until someone answers, or the customer hangs up. If they hang up, it’s a missed or lost call.
This manager fellow sends an email that literally says:
“Yesterday we got through the entire day with only 1 missed call and yet today we have already hit 5. I would love a logical explanation if possible on this.”
It’s his job to figure that out (and the issue is obvious, if we’re all on calls how do we pick up another) but his tone is so damn snarky and immature. It feels accusatory, when everyone taking calls is doing their best.
Guess I’ll be looking for a different job, while I keep my head down here. He seemed nice, but this is so unprofessional in my opinion.
Idk, thoughts?
You just got this job right?
Don’t quit it just because of a bad interaction. There are dumbass managers everywhere. You don’t have to put up with disrespect or bullying, but if you can find a strategy to get over bad management your career will become so much less awful.
I’m not quitting unless I have another job offer, dw. I won’t be burning bridges, just gonna keep doing good work :) I appreciate the advice 💜
If you give honest feedback “there is an overload of calls/calls to staff availability ratio was unbalanced due to all staff on active calls” and nothing is done, then I’d be looking for something else. Chances are he’s getting pressured by others, which can flow down. Yes, it’s his job, but it seems fair that he’s also be seeking input from the team actually doing taking the calls. The email is worded badly, but maybe try reading it in a different voice?
True, I know what he is getting at and why he is asking. I just don’t appreciate the tone, and as he purports that he has 30+ years exp in call centres and management, I would have thought that he would be less tone-deaf
I have a nice email I wrote, explaining the issue, and it was sent to us all (not just me). So I’ll see how it goes lol
Yeah, behaviour like that by an IT manager resulted in a “mass” (3 out of 4 staff) walkout at one of my previous workplaces, myself included. It started as you described but only got worse from there.
Time to start looking.
Damn. I have had experience with managers like this at previous workplaces, and I was hoping this would be different… But it’s just more of the same.
I like the work, but dislike intensely when people like this manager imply the issues are with the staff themselves, rather than the more logical conclusion of there not being enough staff to ensure no lost calls
I already have saved some jobs on seek, so I’ll write up some applications after work today lol
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The explanation is no staff available to pick up the call.
This is his fucking issue.
Start telling them this shit, you don’t care, the job’s a fucking dumpster fire anyway XD XD (btw, how goes the job hunt?)
I would answer his question with the truth, personally.
I had written an email response that was equally snarky but decided against burning this bridge yet lol
I will provide the feedback requested as constructively as possible lol
Exam one done! One more assessment to go, then my degree is done!
Oh, and fuck the BBC for not making Classic Doctor Who available on Disney+ for no discernible reason. There aren’t any deals to navigate with it; there isn’t anywhere to stream it (or hell, watch it legally)! I want to support that content, just make it available.
Classic Doctor Who, it is bloody silly. Time for a vpn and and a dodgy uk address for iPlayer?
why yes BBC yes i live in the buckingham palace
Confession: I have not seen a single episode of Dr Who. ever.
I’m with you.
go watch S3EP10 Don’t Blink
Nah, honestly that’s not the best starting point - given how non-standard it is. My first was Pandorica Opens from season 5, which is much stronger, but realistically any season opener will do
Hey thanks. I have a feeling you have a thorough appreciation of the show. Just a hunch.
Well, for what it’s worth, if you have any interest in it, there’s new stuff coming to Disney+ at the end of the month. Just pissed none of the old stuff seems to be making its way there too
I boo in your general direction
Just worked out that way. Circumstantial. Can’t break the streak now haha. I didn’t downvote you tho bruh.
Haters Gunna hate. There I’ll downvote myself too to show em I don’t care
That is ridonkulous and off the hizzle
Few bourbons in the motel, I’ve done my hair, booked the courtesy shuttle to the club for 6:30pm and I’m looking forward to my succulent Chinese meal. The Oriental Pearl goes hard. Going to enter the raffle and see if I can win me whatever it is they’re giving away (hopefully not a meat platter).
Bonus pineapple shirt/cream shorts/bourbon combo pic
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Baller
This bottle brush thing has really decided to move this year:
I’m trying to get birds to use the bath but none of them do since the horse was put there.
My kings parks have lost their grip on reality as well. Though the pink one’s flowers dont seem to have lasted long.
that seahorse is really nice, I’d totes put that in my garden
daylightcomeandmewangohome
Dayisadayisadayisadaydayyyyo
Beetlejuice 2 next year !
Day Light Co.
Me and me wang
O homeme wang oho me !
Bought a couple pairs of socks yesterday! Quite like the one on the right
The one on the left: 1980’s school sports socks. The one on the right: 1980’s kitchen curtains inspired pattern.
I need more funky socks. Might venture into Vic market tomorrow possibly!
Oh yeah. Nothing wrong with them. Here’s some of my funky socks
Beautiful
I just ate a whole packet of Oreos for lunch
One night in Bangkok makes a hard man humble
Miss Seagoon went to see Miss Saigon. She said it reminded her of Springtime for Hitler, it was that racist, and she cringed during the whole show. She gave it 2 hobbits out of 5
A musical that makes you feel shit. 😔
